Billing & Plans
Manage your subscription, message credits, usage, and invoices.
Go to Settings → Billing to manage your subscription, monitor message credits, and download invoices. Only workspace owners and admins can access this page.
The page has three tabs: Billing, Usages, and Invoices.
Billing tab
Current plan
The top of the tab shows:
- Plan name and status (Trial, Active, or No Plan)
- Trial end date and days remaining (if on a trial)
- Next renewal date (if on a paid plan)
Changing your plan
Scroll to Available Plans for a side-by-side comparison. Select the plan you want and follow the checkout flow.
To cancel, click Cancel Subscription under your current plan summary. You can cancel immediately or at the end of the billing period.
Canceling may reduce your available features and limits. Review the impact before confirming.
Payment method
Click Add Payment Method or Manage Payment Method to add or update your card on file.
Message Credits & Usage
Three cards show your remaining credits:
- Incoming Messages — Credits used when customers message you
- Marketing Messages — Credits used when you send campaigns
- Copilot Messages — Credits used by your AI copilot
Each card shows your remaining credits, your current balance, and the pricing rate. Click Add credits to purchase more.
Usages tab
Credit summary
Three cards show how much of each credit allowance you have left — shown as "remaining out of" your included total, with a progress bar:
- Incoming Messages
- Campaign Messages
- Copilot Responses
Usage history
A chart of your message usage over time. Use the range selector to view the last 7, 14, or 30 days (30 by default).
Invoices tab
A list of past invoices. Click any invoice to open it on Stripe, where you can download or print a copy. For a dedicated view with more detail, see Invoices.
Related topics
- Invoices — Dedicated invoice history page
- Account Settings
- Organization Settings