SettingsIntegrations
Google Business Profile
Connect your Google Business Profile to manage reviews and business locations within Cloodot.
The Google Business Profile integration lets you manage your business listings and customer reviews directly from Cloodot.
What you can do
| Feature | Description |
|---|---|
| View accounts | See all Google Business Profile accounts you have access to |
| Manage locations | Browse your business locations with address and contact details |
| Monitor reviews | View customer reviews with ratings, text, and author details |
| Reply to reviews | Respond to customer reviews directly from Cloodot |
| Review analytics | See average ratings and total review counts per location |
Connecting Google Business Profile
- Go to Settings → Integrations
- Click the Google Business Profile card
- Sign in with your Google account
- Grant Cloodot permission to manage your business profile
- You'll be returned to Cloodot with the connection active
Use cases
- Review management — Monitor and reply to customer reviews without switching to Google
- Reputation tracking — Keep an eye on your average ratings across locations
- Multi-location management — Manage reviews for all your business locations in one place
Disconnecting
- Go to Settings → Integrations
- Click the Google Business Profile card
- Click Disconnect and confirm
Related topics
- Integrations Overview — Manage all your integrations
- Channels Overview — Connect messaging channels